Some Things About Emails

I recently turned 28. Kind of a lot of years. Like, if someone got a job when I was born, they could say shit now like, “I’ve been at this company for 28 years.” Or if two siblings got in a horrible fight when I was born and stopped speaking, they’d tell people about it now and they’d be like, “We haven’t spoken in 28 years.” If a rebel in an African country took power when I was born, it would be a 28-year rule by now. Someone who was my age when I was born is currently 56 and someone who was just born was -28 when I was born. When I was -28 it was 1953. I’m a third of the way to 84 and to saying almost entirely irrelevant things (as opposed to now). I’m a quarter of the way to having died a few decades ago and having my elderly kids telling their adult grandkids about their great-grandfather that died before they were born. The 80’s are to this decade we’re about to enter next month (the teens?) what the 50’s were to the 80’s. So, when I was young in the 80’s and someone would talk about the 50’s, that’s how the 80’s will sound to someone born now (and the 50’s will seem as old-fashioned to today’s baby as the 20’s seems to me). Or put it this way—in Back to the Future, the “present” is 1985, the “past” is 1955, and the “future” is 2015. In the movie’s version of the “past,” sodas cost two cents, TV was just invented, and Earth Angel was the current pop hit. If a new version of the movie came out today, people in the same ancient “past” would be watching the Michael J. Fox version of Back to the Future and listening to Madonna.

That’s all. Just a one-paragraph crisis this year.

The only other comment I’ll add is that it’s incredibly hard to figure out what to do with your face while people are singing you Happy Birthday. It’s a pretty unique and terrible 20 seconds, and the worst part for me is trying to figure out what to do with my face. Like, you can’t sit there lifeless, obviously. And very few people can sit there with a smile plastered on their face without sucking. The “face in your hands” move is extremely useful while it lasts but it expires at the age of 7. If you’re a particularly sappy type of girl, you can get away with the 60% smiling, 40% about-to-cry face the whole time. But for most, you kind of have only one option: the “yeah yeah yeah okay haha good funny you really got me this time now that’s enough stop it haha you win this one” face for 20 straight seconds. You know the one. And it’s not a stagnant face. I’m moving almost the entire time—sarcastically bobbing the head back and forth to the song, “yeah yeah yeah” head nods, looking this way and that to avoid making extended eye contact with anyone. I dust that one off every Novemeber.

I would expand, but I wrote everything one could possibly write about birthdays last year.

Instead, I’m gonna talk about emails.

That’s correct. Emails.

I have a lot of things to say about emails. We all email all the time. It’s a large part of almost everyone’s life. Which means it’s a large part of my life. And nothing sneaks by as a large part of Tim Urban’s life without being seized, tied up, thrown into the back of the van, heaved through the processor, and splatted out on this website. Some things can hide for awhile, but eventually, it will all end up here. Emails were hanging out, doing their thing, not suspecting anything, and then just like that BAM—they find themselves splatted onto this page. It can happen to anyone at any time. And so, let’s discuss some things about emails.*

Let me begin by explaining that I’m a perfectionist.

When my car is kind of messy inside, it tends to get messier. If I’m in a messy car and I take a piece of gum out of the wrapper, and there’s trash lying around everywhere, what am I gonna do with the wrapper? Throw it on the ground, obviously. But then one day I’ll be killing time at the gas pump and I’ll notice the trash can right there and I’ll decide to throw out all the trash in the car. Suddenly, I’m in a clean car. And when I have my next piece of gum, there’s no way in hell I’m throwing the wrapper on the ground. That would be turning something perfect into something imperfect. Throwing that wrapper in the trash is satisfying because it’s maintaining perfection, so I do it. When I’m in the messy car, there’s nothing satisfying about sparing the car one more piece of trash. It seems pointless. So I don’t do it.

The result is that my car is almost always really messy or spotless. Rarely is it anywhere in between. I realize that I’m a psycho.

This applies to a lot of things in my life. If it’s 3pm and I’ve been productive all day, it’s easy to continue being productive and avoid procrastination because continuing to be productive is maintaining the perfection of the day. But when it’s 3pm and I’ve wasted my life all day like a fool, then it’s incredibly hard to break out of it and start work at that point—how unsatisfying is a half-productive day? This is just the way I am.

(You can imagine how obsessed I was with the 2007 Patriots and how crushed I was when they lost the Superbowl.)

So naturally, my email inbox has two basic states—a spotless and efficient clean slate with very few emails, or a bloated, sprawling pile of self-loathing. And when the inbox is full and disgusting and a new, icky email comes in, is there any chance I’m answering it? Of course not. I’m gonna glance at it, quickly look away, and then go to another website. The wrapper ends up on the floor.

But when it’s clean? When my inbox is empty and an email comes in—even the ickiest email—I’m like, “Oh, look at this little bitch who just showed up” and I process it and archive it out of my sight like an efficient factory machine.

This topic is fairly important, since the cleanliness and purity of my soul is directly correlated to the state of my inbox.

So what makes an email “icky”? It’s a complex topic. There’s an entire spectrum of ickiness. And what I mean by icky is not the ickiness of the email itself—I mean the ickiness of what the email will require of me. These are the prime factors that determine an email’s ickiness:
  • Whether I have to read it, respond to it, both or neither
  • The number of question marks in the email
  • How soon it requires a response
  • Whether or not my response has to be well-written
  • How often I correspond with the emailer (i.e. how substantial a “catch-up” the correspondence is)
  • Whether I have to figure out either an excuse or the answer to a question that I don’t know before responding
Taking these factors into account, let’s lay it out on an ickiness scale, with 10 being the most icky:

1: Spam; a newsletter I get and treat almost like spam but might read on occasion

2: Email to a group that includes me that I don’t have to respond to or even read if I don’t want to

3: Email just to me from a good friend/family member

4: Work email that requires a short, informal response

5a: Email just to me from a distant friend with 3 question marks or fewer
5b: Long email to a group that I have to read but don’t have to respond to; a forwarded article I have to read

6: Work email that requires a short, well-written response (i.e. from a client)

7: Long email just to me from a distant friend with 4+ question marks

8a: Email from a friend I wish I wasn’t friends with and didn’t have to talk to
8b: Work email that requires a long, well-written response

9: Email from a friend I wish I wasn’t friends with and didn’t have to talk to who asked about hanging out in the email

10: Long, time-sensitive work email with multiple question marks that requires a long, well-written response and I don’t really know the answer to the questions and have to figure it out

Again, this is not about what I like to receive—I like receiving long emails from distant friends or articles someone sends me—it’s about the task at hand in responding.

So when I have a clean inbox, it’s often a sudden string of several icky emails that sets off the downward spiral into email hell.

Some further thoughts:

There are times when I open an extremely icky email, usually a 9 or higher, and the task ahead of me is so upsetting that I’ll start doing “typing procrastination.” Typing procrastination is the lowest possible form of procrastination. It’s when you start typing things like this:

a;lksjdfa;lskdjfa;lskdjfal;ksjdf;laskdjfa;lskdjfa;lksdjfa;lskdjfa;lskdjfa

And you type a really long string of that. Or sometimes I’ll type a string of m’s:

mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

And observe how fast they move compared to a string of i’s:

iiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii

There are several forms of typing procrastination, and if I’m doing any of them, it means I’m in a very dark place.

The good news is, typing procrastination is no longer a huge part of my life. For some reason, I decided that Government was a good college major even though it led me to type EIGHTY PAPERS IN FOUR YEARS. And each one resulted in an all-nighter. There was a lot of typing procrastination going on.**
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Number 8a on the above scale is an interesting one. Sometimes the misery is purely one-sided—but I think that often, the person writing to me who I wish I didn’t have to talk to also wished they didn’t have to talk to me. It’s this terrible paradox that happens a lot in life. I have a friend who was recently invited to her boyfriend’s best friend’s fiancĂ©’s bachelorette party (allow a second to process that). She was miserable about having to go, of course, but she was also sure that the bachelorette was equally miserable about having to invite her. And yet, there was no question in either mind that it had to happen.

While number 9 is usually one-sided, there are definitely situations in which I actually end up hanging out with someone and we’re both pretty unhappy about it. It’s like this obligation that both people assume they have to the other person, and neither one considers that the other person doesn’t want to be obligated either.
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There are other things in the world of emailing that happen a lot on your end but you never consider it happening the other way around.

People often BCC someone on a work email, or even on a personal email, but I don’t ever consider that an email written to me has one or more people sneakily eavesdropping over BCC. Do you ever consider that?

Secondly, email lists/groups are a large part of my life. There will be five college friends on an email chatting about one thing, four high school friends on an email discussing another thing, 11 other friends emailing about something else, and my sisters and me emailing about a fourth thing.

The one thing these lists have in common? I’m included on them. In fact, that’s the one thing that all email lists that exist have in common—I’m on all of them.

Of course, the fact is, that there are lists going on every day that include good friends of mine—sometimes everyone on the list is a good friend of mine—and I’m not on them. They exist, but I never consider their existence.
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I’m as black and white about capitalization as I am about my car’s cleanliness. Either I’m in capitalization mode or I’m not. Right now, I am. In informal emails, I’m not. In formal emails, I am.

Sometimes it’s awkward when I’m in an email correspondence with someone and one of us is capitalizing and the other isn’t. I feel like the capitalizer is the non-capitalizer’s bitch.
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Here’s a pretty reliable rule: the more exclamation points in an email I’m writing, the less happy I am to be writing that email (and most likely, the less close I am to that person). This doesn’t include sarcastic exclamation points or exclamation points after the person’s name in the first line.
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Finally, there are email disasters. There are disasters that can occur on email that can’t really occur in any other walk of life. You can accidentally send an embarrassing email to a mass list serve, you can “respond to all” by mistake and trash one of the recipients, you can type the first few letters of a friend’s email address in, write an inappropriate email, send it, and then realize that gmail filled in the email address of a client instead of your friend. The list goes on and on.

In college, a friend of mine sent an extremely uncouth sexual poem to his girlfriend (also a friend of mine)—except he accidentally sent it to his girlfriend and our whole group of friends by “replying to all” by accident. I got the email, read it, sat there confused, and then realized what had happened. I’m not sure I’ve ever laughed harder. The girl was mortified. Of course, I’ve memorized the poem, but it’s not fit to print here.

Another time in college, I jokingly typed up the worst email I could possibly send to my friend’s ex-girlfriend, telling her all about my friend’s new girlfriend and how much he loved her, and taunted him by putting my hand on the send key. We laughed. It was funny. Until my other friend, not understanding the full gravity of the situation, thought it would be funny to walk over and actually send the email. Gasps occurred. Yelling occurred. Hands covering the mouth with the “Oh my god” look on the face occurred. Needless to say, the recipient and I don’t speak too often these days.

If anyone has any email disaster stories, please share. I really enjoy them.

Meanwhile, I have 160 emails in my inbox. What the hell am I supposed to do about that?

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*You were enjoying this paragraph for awhile, but towards the end, you were like, “Really? He’s still going with this?”

**Unfortunately, everyone who reads this blog really missed out because I didn’t start the blog until after college. Never was my misery so pronounced than in college when I had a paper to write. And this would have been a really useful outlet for those situations. At some point, I’ll describe the story of writing my entire senior thesis in the final three days before it was due, a stunt that landed me in the hospital.

Coffee Talk

So I’ve been in this coffee shop all day working. It’s a small place with a big bar/counter where the customers sit. I’ve been here for many hours, and throughout the day, the guy working here has started up conversations with upwards of 15 girls who have come in and sat down at the counter. Each time, he figures out a way to start up the conversation, and then inevitably steers things toward his knowledge of wine, his writing, his time in Europe, or one of his other key selling points. He offers them free samples. He cracks jokes. And by the time they leave, he has figured out how to give them his card or get their number—sometimes he wants to invite them to a writing group, sometimes he wants to introduce them to a friend of his who can help them in their career, sometimes he wants to email them an invite to a big party happening this weekend. For him, this is quite the job he’s found. He’s just a young, single guy, living the dream. Doing his thing. Meeting the ladies. There’s only one problem—

I’m sitting here.

He is incredibly upset that I’m still here. Indeed, I am yet to be treated to a free sample. I’m still awaiting a personal description of the wonderful, delicate Pinot Noir they have in stock this month. There have been no stories of the Alps told in my direction. Nay, it seems that all I’m doing for our friend is making him self-conscious about repeating the same tactic or the same story. He can’t repeat, because I’ll know. I haven’t been looking at him, but he knows I know what’s going on. At one point, he said something to a lovely lady about letting life take him where it may, and I couldn’t help but glance up at him. He quickly glanced at me to see if I was indeed looking at him, we made eye contact, and then we both quickly looked away. In that brief moment of connection, his piercing hatred of me could have cut through 1,000 diamonds.

And though I have finished my work for the day, I am now left feeling that my work is not yet done. No, I have a duty now. I must stay. I can’t let him repeat his stories. It has become my purpose.

So I’m gonna hang out. And write about some things that have been on my mind.
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First, and relatedly, on Saturday night I placed a garbage bag over my head, cut holes for my head and arms, taped a big “D” on the front, and went out as a d-bag for Halloween. As I’ve explained before, Halloween is all about being a d-bag, so the costume made a lot of sense.

Now that was all well and good. Except when someone would be like, “Oh, funny! I get it, you’re a d-bag. Nice touch with the shoes.” And I’d be like, “Wait, no. No, those are just my normal shoes.” Or they’d be like, “Oh, good d-bag hair” and I’d be like, “N—no. No, that’s just my normal hair. It’s just the effing bag, okay?” Once is probably enough for that costume.
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One funny element of Halloween is all the people who have to work all day in a costume. You’ll go into a store on Halloween and there’ll be 11 staff members, all of them dressed up. Now you know that not all 11 are happy about that. Especially when they’re in a bad mood. Is there anything worse than being in a pissy mood when dressed as Willy Wonka? Nothing is more awkward than a cranky adult dressed in costume.

This year, I witnessed a real treat. I was lugging my 570lb Mac desktop tower all around Manhattan and made one stop at a place called TekServe, a Mac support store. While there, I had the pleasure of seeing a woman dressed as a fairy end up in a quarrel with a customer. He was all like, “You need to give me a refund on my service,” and she was all like, “I’m sorry sir, but as I’ve told you, you are past the 30-day window,” and the whole thing escalated. And the elephant in the room was that this man was arguing with a fairy.

So then the customer insists on talking to the manager, so she calls for Chris, and Chris the goblin walks over and enters the conversation. So this guy is arguing with a fairy and a goblin, and they’re all full adults in the world, and I’m thinking, “For some reason, we’ve all decided that this holiday is a great idea.”

Till next year.
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Since I’ve begun writing this post, a live pianist has entered this place with his keyboard and is playing with the keyboard volume at a level at least twice high as it should be in these circumstances. And no one is gonna have the balls to say something. At least he’s playing jazz. Jazz is all about texture and doesn’t have a distinct melody or lyrics and is therefore the easiest music to hear and still be able to focus. At least for me. Luckily, I’m close enough to our friend behind the counter that I can still clearly hear all of his conversations.
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Someone let me know when it’s safe to go to ESPN.com again. I went to the site this morning without thinking and gagged when I saw the full-page banner of the heinous Yankee celebration. Next is their poisonous street parade of hate and bigotry. Great timing to move to New York.
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Speaking of the street, I saw a dog pooping today and it made me laugh. He looked so unhappy that I was watching him. It’s just a hilarious sight that continues to be funny.
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So far, I’ve experienced only two situations with cabs—either there are 7 available cabs passing every minute or there are none for 20 minutes. One or the other. What the hell?
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For the first time in 4 years, I live in an apartment with a squirter in the kitchen sink. You know, that thing you pull out next to the faucet and press the handle and the water comes out of it instead of the faucet and you can aim it around. But I’m apparently terribly out of practice. Three times I have inadvertently pressed it on when it’s aimed at me or in the air. And it has taken me an upsettingly long time to figure out what the hell is happening before I unclench my hand and stop the water. It’s a chaotic scene.
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Two commercials I don’t get:

1) The Bud Light slogan, “The difference is drinkability.” Really, Bud Light? You have a $30 billion advertising budget, and your team came up with, “The difference is drinkability”? What does that mean? What is drinkability? It’s easier to drink than Miller Light and Coors Light? That’s the big message you want to convey? Are there customers out there who are like, “My main problem with the beer options in my life is that they’re hard to drink.” I really, truly believe that I, alone, without any team, any experience, or any research at my fingertips, could have come up with a much more effective ad campaign than that in 10 minutes. Even something completely boring and unmemorable and uncreative like, “Taste the difference” is more likely to make me want to go to the store and get a case of Bud Light than “The difference is drinkability.”

2) In one of the 300 Cialis commercials that aired during the baseball playoffs, I noticed that the disclaimer at the end went, “Cialis does not protect against sexually transmitted diseases, including HIV.” Wait. What? Are there dudes out there who hear, “We should use protection-- I have HIV” and respond with, “It’s okay, baby, I took a Cialis”?? Even the dumbest dude couldn’t possibly make that linkage in his head, right? It’s like a car salesman warning a customer, “Now sir, remember—the increased horsepower in this vehicle you bought will not protect you in a head-on collision with another car, including an 18-wheeler.” That would make no sense, right?
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I’ve discussed my handshake-hug troubles before. Those, of course, are still going strong—but a new wrinkle has further complicated things. So I’ve been going to a lot of hip-hop shows since coming to New York. No, I’m not a fan of hip-hop. But I have a good friend, Jesse Abraham, who is awesome at it, and I’ve been going to see him perform, which is fun. And the thing is, hip-hop dudes do not shake hands. They do the thumb-link with the right hands followed by the left arm man-hug, followed by the elastic-finger right hand pull-away, followed by the right hand fist pound. So clearly I botched it like the first nine times. It was horrible. And when I finally figured out how to do it, I kept forgetting the final step—the fist pound. So I’d do a really good job the whole time and the guy would be like, “Okay, this dude’s not so bad.” And then he’d go for the final pound and there would be nothing there for his fist to pound. And then he’d look at me and I’d be like, “Oh, let’s…let’s get that right!” and hold my fist out, and he’d just shake his head and softly pound my wretched fist. Bad times.

So anyway, I finally have seemed to get it down. I get it right at least three out of four times now.

But a new problem has surfaced—now I’m in the hip-hop handshake habit, and when I shake everyone else’s hand, I’m automatically going for the thumb link now, without thinking about it. Which is also incredibly awkward. I even accidentally went for the thumb link with a 50-year-old the other day. As we linked thumbs and just kind of held our hands still there for a second, we both wished we were elsewhere.

So now I’m gonna still have the normal handshake-hug anxiety that I always do, and to top it off, even if I guess right with the handshake I still might botch it.
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An anonymous person posted a link to a site called wimp.com a few posts ago in the comment section, stating, “It will keep you occupied.”

Well, 700 hours of my life later, I can say A) you were correct, and B) seriously, what the hell?

Like, I have a lot of stuff to do. And now I didn’t do it. Because I kept going farther and farther back and watching all the clips. A real dick move, anonymous.

So yeah, Wimp posts five or so video clips every day. The videos are hit or miss, but the good ones keep you coming back. I’d say out of an average five, one is dumb, two are decent, one is good, and one is excellent. They range from 20-second slapstick clips to 15-minute educational videos. If I just kept it to the five new videos every day, it wouldn’t have been a problem. The problem happens when there’s something I need to do that I really don’t want to do, and I end up on Wimp, and I keep finishing one video and helplessly clicking on the next one down.

Their forte is absurdly cute animal clips. Like this. And this. And this.

And this is cool.

And, um, this.

I’ll leave you with this. I’ve watched it at least 15 times.